IELTS General Writing Task 1 Practice 5

The IELTS General Writing Task 1 requires you to write a letter of at least 150 words in response to a given prompt. The duration for completing this task is 20 minutes.


You are a student at an English language school in Brighton and are living in private accommodation with other flat mates. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success.

Write a letter to the landlord. In your letter,

  • state your reason for writing
  • describe the problems and explain how you feel
  • propose a solution and risk the landlord to take action

Model Answer:

Dear Mr. Jones,

I am one of the tenants at your property in Upper Lewes Road, and am writing to complain about the fact that we do not have any hot water or heating in our house.

As you know, we have been living in this house since September and have always paid our rent on time. However, we have had no hot water for last two weeks. This is making our lives very difficult, especially as it is now the middle of winter. Last week you said you would send a workman to our house within 3 days, but no one came. After calling many times, the workman eventually arrived at the house 5 days later. Unfortunately, he said he could not fix the problem because the boiler was too old! We are now extremely unhappy about this solution.

We are prepared to continue to rent your house but please arrange for emergency repairs to be made. We also request a 40% discount on our rent for the period we have been without any hot water or heating.

We look forward to hearing from you.

Shannon Brown

Based on your understanding of the above task come up with your own answer and share it in the comment.

All Comments

  • Dear Mr. Mohammed,

    I am writing this letter to complain about the issues I am facing in your rented flat for the past 2 weeks. I am Jonathan staying in your property at Lower Sackville, Brighton as a tenant since Sep 2022.
    From January 15th there is no hot water and the heating solution failed to work. It was affecting my daily routines and I am struggling to bathe and clean myself up before lectures. Now the situation has aggravated in drinking water taps as well. Despite multiple follow ups to the issue raised we have not received any response from you so far. Owing to the winter season it is very tedious for me to survive here without hot water and heating solution.

    I am exceedingly displeased with this issue being persistent without any attention from your end.I am also planning to search for another apartment next month if the issue is not resolved in a couple of days.
    I look forward to hearing back from you immediately.

    Yours sincerely,

    Madhu February 2, 2023 6:15 AM Reply

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